Shipping policy

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This Shipping Policy outlines how orders from The Gentlemen's Boston are processed, shipped, and delivered within the United States.

Key Shipping Details

  • Shipping destination: United States only
  • Shipping cost: Free on all United States orders
  • Order cut-off time: 2:00 PM (EST)
  • Processing time: 1–2 days (Monday to Saturday)
  • Transit time: 3–5 days after dispatch (Monday to Saturday)
  • Total delivery time: Estimated 4–7 business days
  • Tracking: Sent by email after dispatch

Order Processing
Orders are prepared within 1–2 business days. Orders placed after the daily cut-off time are processed on the next business day.

Transit and DeliveryAfter dispatch, delivery typically takes 3–5 business days. The total estimated delivery timeframe is 4–7 business days, including processing and transit.

TrackingOnce your order has been shipped, a confirmation email with tracking details will be sent to the email address provided at checkout.

Delivery DelaysDelivery estimates are guidelines and may be affected by holidays, peak periods, weather conditions, or carrier disruptions.

If your order has not arrived within the expected timeframe, allow an additional 3 business days. If it still has not arrived, contact support@thegentlemenboston.com.

Order CancellationsCancellation requests must be submitted as soon as possible by contacting support@thegentlemenboston.com with the order number. Cancellation cannot be guaranteed once an order has been shipped. If already shipped, a return may be requested after delivery.

Damaged or Incorrect Items

If you receive a damaged item or an incorrect item, contact support@thegentlemenboston.com immediately. Include your order number and, if possible, a clear photo of the issue.